- On the truck
- Fill valves, flappers, wax rings, closet auger
- What gets opened
- Tank, flange, trapway
- Tested by
- Dye test and several full flushes
When you need toilet repair
Typical gripes: a tank topping itself up at random, a lever needing a wiggle, a weak or double flush, a puddle by the bowl, a bowl that wobbles under your weight, and a constant hiss from the tank. A cracked tank or bowl is the one case where replacement is the only sensible answer.
How the job is done
- Running water: the flapper is checked for warping or mineral build-up and the fill valve height is adjusted or the valve replaced.
- Weak flush: rim holes and the siphon jet are cleared of scale, and the water level is set to the line marked in the tank.
- Leak at the base: the toilet is lifted, the old wax ring scraped off, the flange inspected and a new seal fitted.
- Rocking: loose closet bolts are tightened carefully, shims added, and a broken flange repaired with a repair ring.
- Supply leak: the shut-off and braided connector are replaced.
We close out with repeat flushes and a colour check on the flapper.
Describe the drain, pipe or fixture and get a straight answer on the phone.
Burlington homes and this work
Halton's water has enough mineral content that flappers and fill valves stiffen with scale after several years. In homes from the 1980s and earlier, toilets were often 13-litre models; the Ontario Building Code now requires low-flow toilets for new installations, and many owners choose to replace an old fixture rather than keep fixing it. Basement toilets in older homes sometimes sit on a cast iron flange that has rusted, which needs a different repair approach.
What affects the scope
- Availability of parts for older or unusual models
- Condition of the floor and flange under the toilet
- A shut-off valve that will not close
- Whether replacement makes more sense than repair
Before we arrive
Turn off the valve behind the toilet if it is leaking, and flush to empty the tank. Note the brand if it is printed inside the tank lid. Our guide to fixing a running toilet covers simple checks first.
How the work runs on site
- Find whether the fault is tank, bowl or seal
- Shut the stop valve and drain the tank
- Rebuild parts or pull the bowl and reset the wax ring
- Flush repeatedly and check for seeping at the base
Questions we get on this
Is it worth repairing an old toilet?
Generally, when the porcelain is intact and parts exist. If it uses 13 litres a flush, replacing it will cut your water bill.
What makes a toilet refill in the night?
A seeping flapper lowers the tank bit by bit, and the fill valve kicks in to replace it.
One call to (365) 414-5748 puts you through to a Burlington plumber.
