- Homes
- Bungalows, two-storeys, townhomes, condo suites
- Most common call
- Clogged kitchen and shower drains
- Tested by
- Running every fixture we touched
What residential calls look like here
Most of our day is spent inside homes. The house might be a 1950s bungalow off Plains Road with a cast iron stack, a 1980s two-storey in Headon Forest with a builder-grade tank heater, or a newer Alton Village townhome with PEX lines and a sump pit under the stairs. The trades are the same; the parts we find behind the drywall change by street and decade.
- Kitchen sinks packed with grease, rice and coffee grounds
- Shower and tub traps wound tight with hair
- Toilets that rock, run or back up into the tub
- Water heaters that leak at the base or go cold by mid-shower
- Sump pumps that buzz in the pit while the water level keeps rising
- Pinhole leaks in older copper and frozen lines on outside walls
What happens on a house call
- Ring us and describe what the water is doing and which fixtures are affected
- We ask the build year and what pipe you can see at the main shut-off
- A plumber arrives, lays drop cloths and opens the trap, cleanout or access panel
- You hear the cause, the fix and the cost while the pipe is still whole
- We repair, run water through every connected fixture and clean up
Describe the drain, pipe or fixture and get a straight answer on the phone.
Signs you should call instead of waiting
- Water on the basement floor near the floor drain or heater
- More than one fixture slow at the same time
- A sewer smell that returns after you run the taps
- A ceiling stain under a bathroom
- A shut-off valve that will not turn
For anything on that list, ring (365) 414-5748. A plumber answers and can usually tell you over the phone whether it is a tonight problem or a next-morning one.
Every home service
The list below covers the residential repairs and installs we take on, grouped by the part of the house they live in. Each page lays out the checks, the parts that usually get swapped and the test we run at the end.
Drains and sewers
- Emergency PlumbingPipe cutters, push-fit couplings, wet vac, auger
- Drain CleaningDrum auger, closet auger, drop-head cables
- Kitchen Drain CleaningSmall drum auger, trap wrenches, buckets
- Main Sewer Line CleaningSectional machine, root cutters, camera
- Hydro JettingJetter, rear-jet and spinning nozzles
- Sewer Camera InspectionPush camera, monitor, sonde locator
- Sewer Line RepairShovels, cutters, PVC, shielded couplings
Hot water and gas
- Water Heater RepairMultimeter, thermocouples, elements, T&P valves
- Gas Water Heater ReplacementHand truck, flex connectors, leak detector
- Tankless Water Heater InstallationIsolation valve kit, PVC venting, gas pipe
Basements and sumps
- Sump Pump InstallationPumps, check valves, ABS, core bit
- Sump Pump RepairSpare pumps, float switches, check valves
- Backwater Valve InstallationJackhammer, valve body, access riser
- Basement Flood PreventionBackwater valve, sump, backup pump
Leaks and water quality
- Leak DetectionPressure gauge, thermal camera, listening gear
- Water Softener InstallationBypass valve, fittings, drain tubing
Pipes and water lines
- Burst Pipe RepairTorch, solder, crimpers, push-fit
- Whole-House RepipingPEX coils, manifold, crimp tools
- Polybutylene Pipe ReplacementGrey flexible pipe, often stamped PB2110
- Water Service Pipe ReplacementCopper or PE pipe, pulling gear, fittings
Fixtures
- Toilet RepairFill valves, flappers, wax rings, closet auger
- Toilet InstallationFlange repair rings, wax and foam seals
- Faucet Repair and InstallationCartridges, basin wrench, supply lines
Renovation rough-ins
- Bathroom Renovation PlumbingDrains, vents, supply, shower valve
- Basement Bathroom Rough-InA trench in the basement floor
Questions we get on this
Do you work in condo suites as well as houses?
Yes. In a condo we handle the fixtures, traps and supply lines inside the suite. Risers and stacks shared by the whole building fall under the corporation, so the manager is looped in when the fault sits there.
Will you quote a number over the phone?
For common jobs we can give a range once we know the fixture, the pipe material and how easy it is to reach. The firm price comes on site, before any work starts.
One call to (365) 414-5748 puts you through to a Burlington plumber.
