Skip to content
Burlington & Halton · phones answered 7 daysCall a plumber: (365) 414-5748
Plumbers in BurlingtonHonest plumbing, set in good order.Call
A two-storey home with a wide front lawn
The water service runs under the lawn from the curb stop.
Answered by a plumber
Water service

Water Service Pipe Replacement in Burlington

The service pipe from the curb stop to your meter may be old copper, galvanized or even lead in some older homes. We replace it by trench or trenchless pull and reconnect at the meter.

  • The cause found and shown to you before work starts
  • On the truck: Copper or PE pipe, pulling gear, fittings
  • Coordinated with: Halton Region for the curb stop
  • Tested by: Pressure and flow at the meter
  • Licensed & insured (details on request)
  • Price before tools
  • Clean, covered work area
  • Tested before we leave
At a glance
On the truck
Copper or PE pipe, pulling gear, fittings
Coordinated with
Halton Region for the curb stop
Tested by
Pressure and flow at the meter

When you need water service line replacement

This buried pipe links the curb valve at the road to the main valve in your basement. Older homes may still have lead or galvanized steel service pipes, and some mid-century houses have undersized copper that cannot keep up with a modern household. Signs it is time: weak pressure across every fixture, rusty water at the first draw, a leak or wet patch along the front yard in dry weather, or a lead result from a water test.

How the job is done

We begin by identifying the existing pipe where it enters the house and checking pressure and flow. Then we plan the route.

  • Request utility locates and coordinate with Halton Region for the curb stop
  • Excavate at the curb stop and at the foundation, or trench the full run
  • Pull or lay new copper or approved plastic service pipe below frost depth
  • Seal the foundation penetration properly
  • Fit a fresh main valve and tie back into the meter

Where soil and conditions allow, trenchless methods can pull the new line through with only two small pits, which spares the lawn and the driveway.

Ring (365) 414-5748 for a plumber

Describe the drain, pipe or fixture and get a straight answer on the phone.

Call now

Burlington homes and this work

Halton Region has worked to identify and replace lead service connections on the public side, and has information on lead in drinking water and testing. If the city side has been replaced but the private side has not, the old pipe still sits between the curb and your tap. Homes built before the 1950s in the downtown and around Plains Road are the most likely to have lead or galvanized service. Many 1960s homes have 12 mm copper that was adequate then but struggles with today's multiple bathrooms.

What affects the scope

Length of the run, depth of frost cover, the surface above (lawn, interlock, asphalt) and the location of the curb stop drive most of the effort. A service that enters under a finished basement wall takes more care at the foundation. Coordinating with the Region adds scheduling time when the curb stop needs work. If you are planning bathroom renovation plumbing at the same time, a larger service is worth sizing in now.

Before we arrive

Locate your main shut-off and water meter and clear space around them. Note anything buried in the front yard such as irrigation lines, invisible dog fences or lighting cable, which public locates will not find. If you have a recent water test, keep it handy. Expect a short period without water on the day of the connection.

How the work runs on site

  1. Confirm the pipe material at the meter
  2. Arrange the curb stop shut-off with the Region
  3. Trench or pull the new line in
  4. Reconnect at the meter and flush the system

Questions we get on this

Is the whole service line my responsibility?

Typically the homeowner owns the portion from the property line to the house, and the Region owns the part under the road allowance. We confirm the split for your address.

Can I keep using my water while the new line goes in?

Yes, for most of the job. Water is off only for the final connection at the meter and curb stop.

Does a new service line improve pressure?

It often does when the old pipe was undersized, corroded or restricted. If street pressure itself is low, a new line will not change that.

Ring (365) 414-5748 for a plumber

One call to (365) 414-5748 puts you through to a Burlington plumber.

Call now
Call a plumber · (365) 414-5748